This privacy policy sets out how “New Concept IT Solutions” uses and protects any information that you give or submit when you use this website.
Definitions:
“New Concept IT Solutions” referred to as “We”, “Us”
“The Customer” referred to as “You”, or “Your”.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30/3/2009.
What we collect
We may collect the following
information:
·
name
and job title
·
contact
information including email address
·
demographic
information such as postcode, preferences and interests
·
other
information relevant to customer surveys and/or offers
What we do with the
information we gather
We require this information to
understand your needs and provide you with a better service, and in particular
for the following reasons:
·
Internal
record keeping.
·
We
may use the information to improve our products and services.
·
We
may periodically send promotional email about new products, special offers or
other information which we think you may find interesting using the email
address which you have provided.
·
From
time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail.
·
We
may use the information to customise the website according to your interests.
·
We
must have at least one method of communication for contact (not marketing
related). Therefore we may use your contact details to contact you about your
service with us for administrative and technical purposes. This is a requirement
as an active customer.
Security
We are committed to ensuring that
your information is secure. In order to prevent unauthorised access or
disclosure we have put in place suitable physical, electronic and managerial
procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which
asks permission to be placed on your computer's hard drive. Once you agree, the
file is added and the cookie helps analyse web traffic or lets you know when
you visit a particular site. Cookies allow web applications to respond to you
as an individual. The web application can tailor its operations to your needs,
likes and dislikes by gathering and remembering information about your
preferences.
We use traffic log cookies to
identify which pages are being used. This helps us analyse data about web page
traffic and improve our website in order to tailor it to customer needs. We
only use this information for statistical analysis purposes and then the data
is removed from the system.
Overall, cookies help us provide
you with a better website, by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share
with us.
You can choose to accept or
decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. This may
prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to
enable you to visit other websites of interest easily. However, once you have
used these links to leave our site, you should note that we do not have any
control over that other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the
website in question.
Financial Data
Part of our site involves taking
payments for services and handling sensitive financial information such as card
details, card security code, start/expiry dates, and any other information we
require processing an electronic payment transaction.
Even though we process this data,
we strictly DO NOT hold or store any financial details of any of our customers
longer than the length of the transaction in any databases, or electronically tied
in with this site.
We do everything possible to
ensure the safety of your data, and comply with regulations set in place by our
electronic payment merchant services provider so ensure all data is sent across
in an encrypted and safe manner and cannot be monitored by any unauthorized personnel.
Therefore, you agree that in
no event will we be liable for any loss or damage including without limitation,
indirect or consequential loss or damage, or any loss or damage whatsoever
arising from loss of data or profits arising out of, or in connection with, the
use of our online payment facility.
If you do not agree with these
terms, please DO NOT use our online payment facility.
In certain circumstances such as
with web design, we may ask for credit card details as a safeguard, which will
be taken manually (on paper- or on our accounting software) until payment is
taken, then will be securely erased/destroyed. Though please note that this has
nothing to do with our internet site, and is separately stored away from our
web servers.
Controlling your personal
information
You may choose to restrict the
collection or use of your personal information in the following ways:
·
By
default, we will not ask for permission to pass on your information to other
companies for sales purposes, as this is not something we like to do.
·
You
may opt out of receiving an optional newsletter.
·
if
you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by writing to or
emailing us at support
We will not sell, distribute or
lease your personal information to third parties unless we are required by law
to do so. We may use your personal information to send you promotional
information about third parties which we think you may find interesting if you
tell us that you wish this to happen.
Furthermore- and to clarify, we
appreciate that unwanted advertising can be very annoying. As company policy,
we will do our best to never pass on your details to third party companies that
may adversely affect your experience. With obvious exceptions such as verifying
card details with merchant services, and as stated above- when required by law.
Therefore, unless we explicitly seek your permission, we will only use your
details within the company.
If you are at all unhappy with
the use of your personal details, please do not hesitate to contact us. See
below for our contact details.
You may request details of
personal information which we hold about you under the Data Protection Act
1998. A small fee will be payable. If you would like a copy of the information
held on you please contact us. See below for our contact details.
If you believe that any
information we are holding on you is incorrect or incomplete, please write to or
email us as soon as possible. We will promptly correct any information found to
be incorrect.
Contact Details
Email:
support@newconceptsolutions.co.uk
Address:
62C Stroud Green Road
Finsbury Park
London, N4 3ER